Support
Find answers to common questions or reach out to our team.
We handle everything. Once you sign up, our team schedules a setup visit — we deliver the equipment, install your system, import your menu, and train your staff. The whole process usually takes a couple of hours.
No. We provide and set up all the equipment your restaurant needs — screens, printers, card readers, everything. There's nothing for you to buy, configure, or maintain.
Yes. Your system runs locally inside your restaurant. Orders, payments, and printing all keep working without internet. When your connection comes back, everything syncs up automatically.
You can accept all major credit and debit cards, process refunds, split checks, and add tips — all from one screen. End-of-day settlement happens with a single tap.
Customers walk up to the kiosk and a lifelike avatar greets them on screen. They place their order by simply talking — the avatar listens, responds, suggests items, and handles the whole experience naturally. It speaks 9 languages and feels like talking to a real person.
Yes. Every system comes with a default avatar, but you can order a custom avatar designed to match your restaurant's branding, theme, or mascot. Want a friendly chef character that represents your restaurant? We can make that happen.
Log in to your TamtuBistro portal from any computer or phone. You can edit items, update prices, add photos, and organize categories. Or use the AI Menu Builder — snap a photo of your paper menu or describe your dishes, and the system sets everything up for you.
Yes. Your TamtuBistro portal lets you manage all your locations from one login. View reports across stores, keep menus in sync or customize them per location, and get AI insights for each one.
TamtuBistro supports 9 languages: English, Spanish, Korean, Russian, Filipino, Vietnamese, Simplified Chinese, Traditional Chinese, and Thai. Every screen, receipt, and voice interaction works in your preferred language.
Simple monthly plan with no hidden fees. No long-term contracts — you can cancel anytime with 30 days notice.
Our team monitors your system around the clock. We often fix issues before you even notice them. And when you need help, you reach a real person — not a chatbot.
Your system automatically monitors your Google Business reviews, replies to customers on your behalf with thoughtful responses, and sends you a summary of what people are saying — so you always know what's working and what needs attention.